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dormakaba

Commercial Supervisor

 — €102.26 per maand

  • contract
  • voltijd
  • hybride

1784 Sofia

We are seeking a Commercial Supervisor to provide operational and strategic leadership for the Order to Invoice function, ensuring alignment with business objectives and goals in Sofia.


Key Responsibilities

  • Coach, train, and develop team members
  • Oversee daily activities and ensure service delivery within SLAs and KPIs
  • Build and optimise the customer care process
  • Analyse and report on customer service activities and KPIs
  • Plan proper Workforce management, absence & contingency plans

Voordelen

  • Attractive remuneration package
  • Hybrid working model
  • Additional health insurance
  • Employee Assistance Program
  • Food vouchers
  • Public transportation card
  • Multisport card

Een beeld vanuit een café naar buiten kijkend

What We Offer

We offer a comprehensive benefits package designed to support your well-being and professional development. This includes an attractive remuneration package, the flexibility of a hybrid working model, and additional health insurance to ensure your health needs are covered.

Our Employee Assistance Program provides mental health, legal, and financial counselling. You'll also receive food vouchers, a public transportation card, and access to a Multisport card to promote a healthy and balanced lifestyle.


Who We're Looking For


The ideal candidate will have a strong background in sales, customer service, or finance, with experience in leading a team. They should have experience in near-shore transitions, shared services, or business process outsourcing. A customer-focused mindset and leadership skills are essential.

  • 2+ years of experience in sales/customer service/financial function role
  • Experience in leading a team
  • Experience in near-shore transitions, shared services or business process outsourcing
  • BSc or MSc in Finance, Business Administration, Marketing or related field
  • Excellent command of written and spoken English
  • Customer focused mindset
  • Leadership skills

Een beeld van een stad met geparkeerde fietsen

More Than Just a Job

  • Home office allowance
  • Optional parking space
  • Language training opportunity
  • Employee referral program
  • Fresh fruits in the office
  • Training and mentorship programs
  • Access to over 15,000 LinkedIn Learning courses

Sollicitatieproces

Dit zijn de stappen die je doorloopt bij het solliciteren op deze vacature:

  1. Solliciteer voor de baan op deze pagina
  2. We sturen je sollicitatie door
  3. Het bedrijf leert je beter kennen
  4. Begin je nieuwe baan!

Solliciteer voor

Commercial Supervisor


If you are a motivated and experienced Commercial Supervisor looking for a challenging opportunity, apply through Booming Jobs. Complete our simple application form to join our team!


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Een teleurgesteld-kijkende vrouw in een kantooromgeving.

Lead and Inspire: Commercial Supervisor Opportunity in Sofia

Are you an experienced leader with a passion for customer service and commercial excellence? This is your chance to lead a dynamic team and drive business growth in a global company. Apply now!

Gerelateerde banen

Commercial Supervisor€102.26 p/m