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dormakaba

Advanced System Technician II

 — $60,000 - $85,000 pro Jahr

  • Festanstellung
  • Vollzeit
  • Remote

46250 Remote

We are looking for an Advanced System Technician II to provide advanced technical support, troubleshooting software, network, and hardware issues. This role also involves supporting critical functional groups and interfacing with customers.


What Will You Be Doing?

  • Troubleshooting software, network, and hardware issues.
  • Providing advanced technical support to Level 1 technicians.
  • Acting as the interface between customers and 3rd party suppliers.
  • Interfacing with customers on product functions and requirements.
  • Performing data analysis and defect reporting.

Vorteile

  • Medical, Dental, Vision, Life and Disability Insurance
  • Vacation and Personal Time Off
  • Parental Leave for Moms and Dads
  • 401k Matching plan
  • Tuition Reimbursement Program
  • Employee Assistance Programs
  • Voluntary Legal Insurance

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Why You'll Love Working Here

We offer a comprehensive benefits package from day one, including medical, dental, and vision insurance, as well as life and disability coverage options. Your health and well-being are our priority, and we provide medical wellness programs to support you. We also offer generous vacation and personal time off.

We support your family with parental leave for both moms and dads. Plan wisely for your future with our 401k matching plan. Additionally, we offer a tuition reimbursement program to support your career development and access to over 15,000 LinkedIn Learning courses.


Who Are We Looking For?


We are seeking a candidate with a college degree or equivalent experience in information technology or a related field. The ideal candidate will have experience in Windows Operating Systems, Microsoft Office Suite, VPN, Visio, and Windows networks using TCP/IP. Solid troubleshooting and problem-solving abilities are essential.

  • College degree or equivalent industry experience
  • Experience in Windows Operating Systems
  • Proficiency in SQL for data querying and analysis
  • Strong critical thinking skills
  • Familiarity with access control systems

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What's In It For You?

  • Unlimited Referral Reward Bonuses
  • Corporate Discounts for shopping, travel, and more
  • Robust culture supporting internal advancement
  • 24/7 access to LinkedIn Learning courses

Bewerbungsprozess

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  2. Wir leiten deine Bewerbung weiter
  3. Das Unternehmen lernt dich näher kennen
  4. Starte deinen neuen Job!

Bewirb dich für

Advanced System Technician II


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