Commercial Supervisor
dormakaba
We are seeking a Commercial Supervisor to provide operational and strategic leadership for the Order to Invoice function, ensuring alignment with business objectives and goals in Sofia.
dormakaba
Commercial Account Support Specialist
— Salary n/a
- contract
- full-time
- hybrid
1784 Sofia
We are seeking a Commercial Account Support Specialist to create, process, and execute customer orders for products, projects, and services. Ensure accurate data entry into ERP systems and provide excellent customer support.
Your Key Responsibilities
- Create, process, and execute customer orders.
- Ensure accurate entry of order data into ERP systems.
- Generate and issue invoices.
- Monitor billing accuracy and resolve discrepancies.
- Support quote preparation for the Sales team.
- Respond to customer inquiries.
- Log and follow up on customer complaints.
- Prepare performance and process reports.
Benefits
- Home office allowance
- 25 days paid annual leave
- Additional health insurance
- Food vouchers
- Public transportation card
- Multisport / Coolfit card
- Employee Assistance Program
Why Join dormakaba?
dormakaba offers a range of benefits designed to support your well-being and professional development. These include a home office allowance, ensuring a comfortable and productive remote working environment, and 25 days of paid annual leave for a healthy work-life balance. Additional health insurance is provided, along with food vouchers and a public transportation card to ease your daily commute.
Employees also have access to a Multisport/Coolfit card, promoting an active lifestyle, and an Employee Assistance Program offering mental health, legal, and financial counselling. Further benefits include language training opportunities, a modern office, and access to LinkedIn Learning courses.
Who We Are Looking For
The ideal candidate has a degree in Business Administration, Sales & Marketing, Finance, or a related field, and experience in order management, customer service, or sales support within a B2B environment. You should have experience with ERP and CRM systems, strong attention to detail, and excellent communication and customer service skills. Fluency in German and business-level proficiency in Italian and English are essential.
- Fluent in German (written and spoken)
- Business level of Italian (written and spoken)
- Business level of English (written and spoken)
- Experience in order management
- Experience with ERP and CRM systems
- Strong attention to detail
- Excellent communication skills
What's In It For You?
- Opportunity for flexibility with a hybrid working model
- Language training opportunity
- Access to over 15,000 LinkedIn Learning courses
- Fresh fruits in the office
- Employee referral program
- Brand new modern office premises
Application process
These are the steps you’ll go through when applying for this job:
Learn More and Apply on Our Careers Website Today
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Join Our Team: German & Italian Account Support Specialist
Are you fluent in German and Italian with excellent customer service skills? Join our dynamic team in Sofia as a Commercial Account Support Specialist! Be part of a global company that values diversity and offers great benefits. Apply now!