Commercial Supervisor
dormakaba
We are seeking a Commercial Supervisor to provide operational and strategic leadership for the Order to Invoice function, ensuring alignment with business objectives and goals in Sofia.
dormakaba
Commercial Account Support Specialist
— €1,227.12 per month
- contract
- full-time
- hybrid
1784 Sofia
We are looking for a Commercial Account Support Specialist to manage customer orders and support sales activities. Ensure smooth order-to-cash processes and provide excellent customer service.
Your Responsibilities
- Create, process, and execute customer orders
- Ensure timely and accurate entry of order data into ERP systems
- Generate and issue invoices
- Monitor billing accuracy and resolve discrepancies
- Respond to customer inquiries
- Conduct lead generation activities
- Prepare periodic reports for performance tracking
Benefits
- Attractive remuneration package
- Opportunity for flexibility with a hybrid working model
- 25 days paid annual leave
- Additional health insurance
- Employee Assistance Program
- Food vouchers
- Multisport card
What We Offer
We offer an attractive remuneration package and the opportunity for flexibility with a hybrid working model. You'll also receive 25 days of paid annual leave, additional health insurance, and access to our Employee Assistance Program. Other benefits include food vouchers and a Multisport card.
Who We Are Looking For
We are seeking a candidate with experience in sales operations, customer service, or order management. You should have strong technical and communication skills, with a Bachelor's or Master's degree in a related field. Attention to detail and problem-solving abilities are essential.
- Bachelor’s or Master’s degree in Business Administration, Sales & Marketing, Finance, Supply Chain Management, Economics, Commercial or Industrial Management
- Experience with Order Management Systems (OMS) and ERP
- CRM tools experience
- Strong verbal and written communication skills
- Customer service orientation
- Excellent command of English
Why Join Us?
- Hybrid working model
- Home office allowance
- Language training opportunity
- Employee referral program
- Fresh fruits in the office
- Training and mentorship programs
Application process
These are the steps you’ll go through when applying for this job:
Explore this opportunity and apply on our careers page
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Excel in Commercial Account Support: Join dormakaba in Sofia!
Are you a detail-oriented professional with a passion for customer service and sales support? dormakaba is seeking a Commercial Account Support Specialist to join our team in Sofia. In this role, you will play a vital part in ensuring smooth order processing, resolving customer inquiries, and contributing to our sales pipeline. If you are ready to take on a challenging and rewarding opportunity, we encourage you to apply!